crewmint

Iris · Customer Support

AI customer support agent for your business

Iris helps you answer customers faster without sounding like a bot. It drafts the reply, you check it and send it.

7 days free · cancel in one click · we remind you before you're charged

Iris, Crewmint's AI customer support agent

What Iris does

Drafts replies to customers in your voice, fast.

Reply drafting

Calm, clear answers to questions and complaints, based on your policies.

Review responses

Replies to Google and other reviews, good and bad.

FAQs and saved replies

The answers you give every week, written once and kept in your knowledge base.

Escalation triage

Which messages need you personally, and why.

Things you can ask Iris

  • “Draft a reply to this complaint”
  • “Write our refund policy FAQ”
  • “Reply to our latest Google reviews”

What Iris works from

Your policies, prices and common questions saved to the knowledge base, so every reply is accurate.

  • Reply drafting
  • FAQ & macros
  • Review responses
  • Escalation triage

Works well with

Iris is one of 22 teammates who share your business knowledge and hand work to each other.

Pricing

Start with one teammate for free, then add the ones you need.

Free$0Minty plus one teammate, every integration
Starter$19/mo8 teammates of your choice, 800 credits a month
Growth$49/moAll 22 teammates, 2,200 credits a month, lead outreach

Same price on renewal and a full refund within 14 days. All plans

Questions about Iris

Does Iris send replies on its own?

No. Iris drafts and you send, so nothing reaches a customer without your say.

Can Iris reply to Google reviews?

Iris writes the replies for you to post.

Try the whole crew free for 7 days.

Set up in five minutes. Add more of the crew when you are ready.

7 days free · cancel in one click · we remind you before you're charged

AI Customer Support agent that drafts replies | Crewmint